Tier 01
Emergency callout fee
$300-$600
Standard callout during business hours.
Emergency · 24/7
Storm damage, fallen trees, answered fast.
After-hours response teams on call across the North Shore — typically on-site within the hour for urgent hazards.
- AQF Level 5 Arborists
- $20M Public Liability
- 40+ Years Experience
- Free Quotes
Emergency Tree Services — at a glance
Emergency Tree Services on the North Shore, by the numbers.
- Response window
- Typically on-site within 60-90 minutes of callout, daylight hours
- Availability
- 24/7 roster covering all 93 North Shore suburbs
- Priority triage
- Trees on dwellings, vehicles, and access routes first
- Imminent-risk exemption
- Most councils allow removal without prior permit for urgent hazards
- Retrospective paperwork
- We file council notification within the required 7-14 day window
- Typical cost
- After-hours rates apply; itemised on-site before works begin
Our practice
24/7 response for trees that won’t wait.
Storm damage, fallen limbs on cars, trees leaning on houses — these don’t wait for business hours. Our after-hours crews are on call seven days, responding across the North Shore through westerlies, summer storms, and winter southerlies.
Typical response for urgent hazards is under an hour. We make the tree safe first, then write up the insurance paperwork so your claim moves quickly.
What's included
Every emergency, stabilised fast.
- 01
Hazard assessment
First arborist on-site stabilises the hazard before full removal planning.
- 02
Emergency make-safe
Tying off, roping, or propping at risk of imminent failure — before it fails.
- 03
Fallen-tree removal
Full takedown and cleanup of trees down on houses, cars, or site access.
- 04
Storm-damage response
After-westerly crews working multiple sites to clear limbs and hung-up branches.
- 05
Power-line clearance
Certified to work near electrical hazards under SafeWork NSW protocols.
- 06
Insurance documentation
Before / during / after photos and written report for your insurance claim.
- 07
24/7 phone line
Answered by a team member after hours — never an answering machine.
- 08
Same-visit cleanup
Where possible, full removal and site cleanup in one visit — no return trip.
- 09
Council notification
Emergency TPO notifications filed after the fact where legally required.
How we work
Our emergency response.
Step 01
Phone triage
Call comes in — our on-call arborist triages by severity and access.
Step 02
ETA within the hour
Typical response under 60 minutes for urgent hazards across the North Shore.
Step 03
On-site make-safe
First priority is stabilising the hazard — roping off, supporting, or sectional release.
Step 04
Removal + cleanup
Full removal where possible same visit. Multi-day jobs get interim stability.
Step 05
Insurance paperwork
Before / during / after photography and a written report for your claim.
For imminent hazards, North Shore councils allow retrospective TPO notifications within 14 days. We photograph and document the hazard on arrival so you have everything you need to lodge the retrospective notice.
Arborist team
Service note
Emergency pricing
Emergency call-out pricing.
After-hours call-outs carry a fixed attendance fee; the removal work itself is costed on the same schedule as scheduled work.
Tier 02
After-hours / weekend
+50-100%
Surcharge over standard rates outside business hours.
Tier 03
Full hazard clearance
$1,500-$4,500+
Fallen trees on dwellings, power lines, or vehicles.
24/7 emergency callouts for storm damage, fallen trees, and hazardous situations. After-hours surcharge applies.
Call the after-hours lineClient voices
What emergency tree services clients say.
Three recent notes from North Shore families we worked with.
5 out of 5 stars
Storm took out half our liquidambar Thursday night. Called first thing Friday, they had someone here before lunch. Blocked the driveway off, cleared the debris, left it tidy. Sent the quote through before they started which I appreciated.
Michael C.
Gordon
5 out of 5 stars
Turpentine came down across the driveway at about 11 at night in that big storm. Rang them, bloke was here within the hour and a half. Fair enough given the time, and they sorted it. Driveway was usable by the morning.
Pete N.
Beecroft
5 out of 5 stars
Had a huge gum leaning over the back of the house that we'd been worried about for ages. John came out, talked us through the options, and his crew had it down in a morning. Fair price and they swept the deck on the way out which was a nice touch.
Sarah T.
Chatswood
Why families keep our number saved
Why emergency response matters.
24/7 live phone line
Our on-call arborist answers after hours — never voicemail.
Under-hour response
Typical on-site ETA under 60 minutes for urgent hazards across the North Shore.
Power-line certified
SafeWork NSW certified for work near electrical hazards. Coordinated with Ausgrid where needed.
Insurance-ready reports
Full photo documentation and written report so your claim moves fast.
Fixed call-out fee
Attendance fee is transparent upfront. No surprise charges after the fact.
Four decades local
We've worked every North Shore street in a westerly. We know where the widow-makers are.
Questions
Emergency response — frequently asked.
Typical response under 60 minutes for urgent hazards across the North Shore. Response times blow out during multi-site storm events — we prioritise by severity (trees on houses first, trees on cars second, access hazards third).
Trees or limbs down on structures, vehicles, or access. Trees leaning on houses after ground saturation. Limbs tangled in power lines. Large branches hung up after a storm. When in doubt, call — we triage by phone.
After-hours attendance fee is typically $250–$450 depending on distance and time of day. The removal work itself is costed on the same size-based schedule as scheduled work. The fee is quoted upfront when you call.
Yes. We photograph the tree and damage before work starts, during work, and after completion. You get a written incident report you can hand straight to your insurer. It's included in the call-out — no extra charge.
North Shore councils allow retrospective TPO notifications for genuine emergencies — typically within 14 days of the work. We photograph and document the hazard extensively on arrival so you (or a consulting arborist) have everything needed to lodge the retrospective notice with council.
By suburb
Emergency response across every North Shore suburb.
Every North Shore suburb reachable by our on-call crews. Pick your region for local response notes.
01
Lower North Shore
The Lower North Shore spans harbour-side suburbs between North Sydney and Roseville, covering Mosman, Willoughby, Lane Cove and North Sydney council areas. It's one of Sydney's most established tree canopies with tight Tree Preservation Orders and heritage overlays.
9 suburbs
02
Upper North Shore
The Upper North Shore runs along the Pacific Highway ridge from Roseville to Wahroonga, all under Ku-ring-gai Council. The suburb is known for large leafy blocks, bushland interface zones, and some of the strictest tree-preservation rules in New South Wales.
8 suburbs
03
Hornsby Shire
Hornsby Shire covers the northern end of the train line from Beecroft through Hornsby and up to Mount Kuring-Gai, bordering Ku-ring-gai Chase National Park. It's a high-canopy bushland interface council with extensive tree controls and asset protection zone requirements.
7 suburbs
04
Ryde District
The Ryde district straddles the Parramatta River from Gladesville through to North Ryde, all under City of Ryde Council. The area mixes mid-century residential with Macquarie Park commercial precincts and river-frontage properties.
4 suburbs
05
Hunters Hill & Lane Cove
Hunters Hill and Lane Cove councils cover peninsula suburbs between Lane Cove River and the Parramatta River. It's Sydney's oldest garden suburb area — Hunters Hill is the oldest garden-suburb municipality in Australia — with blanket heritage controls and significant tree canopy.
3 suburbs
Ready to start?
Storm down? Tree leaning? Call us.
Our 24/7 on-call arborist answers in person. We'll triage the hazard on the phone and dispatch the nearest crew — usually on-site within the hour.