★★★★★
“Storm took out half our liquidambar Thursday night. Called first thing Friday, they had someone here before lunch. Blocked the driveway off, cleared the debris, left it tidy. Sent the quote through before they started which I appreciated.”
Emergency tree services
Call when a damaged tree cannot wait.
For fallen trees, storm damage and dangerous branches across Sydney's North Shore and Ryde, keep clear and call 0414 355 510.
- Fully insured
- Family-owned since 1982
- North Shore and Ryde
- Emergency Tree Services for homes, strata and businesses
First steps
Keep clear, then explain the hazard.
Do not stand beneath damaged branches or approach a tree touching powerlines. Call 000 if people are in immediate danger and contact Ausgrid for hazards involving the electricity network.
When you call the tree service, explain what has fallen or moved, what it is affecting and whether people can safely enter or leave the property. Photos should only be taken from a safe position.
Emergency Tree Services — at a glance
Useful things to know about emergency tree services.
- Immediate danger
- Call 000 where life or public safety is at risk
- Powerlines
- Keep clear and contact Ausgrid on 13 13 88
- Phone availability
- Emergency tree enquiries are accepted 24 hours a day
- What to tell us
- Address, safe photos, what is affected and whether access is blocked
Urgent situations
Deal with the immediate hazard before routine cleanup.
- 01
Fallen trees
Assess trees affecting buildings, vehicles, driveways or other access.
- 02
Broken or hanging limbs
Keep the area clear and describe where the branch is when you call.
- 03
Storm damage
Prioritise immediate hazards before planning the remaining tree work and cleanup.
- 04
Blocked access
Explain whether the tree prevents safe entry, exit or emergency access.
- 05
Follow-up work
After the immediate hazard is dealt with, continue with debris, stump or remaining-canopy work where needed.
When you call
Give the safest useful information.
Step 01
Keep people clear
Move away from damaged branches and never approach fallen powerlines.
Step 02
Call the right emergency service
Use 000 for immediate danger and Ausgrid for electricity-network hazards.
Step 03
Describe the tree hazard
Provide the address, what is affected and safe photos if available.
Step 04
Confirm the next action
We will take the details, explain what help can be arranged and discuss any later cleanup.
Emergency tree rules vary by council. Photograph damage only from a safe position and check the current council process as soon as it is safe.
Emergency council guidance
Tell us about the job
Tree down or visibly damaged?
Keep clear and tell us what has moved, what is affected and whether safe access is blocked. Add photos only from a safe position.
Urgent tree enquiry
Include the address, what is affected and whether people can safely enter or leave the property.
Customer feedback
What our customers say.
Read what customers have said about the work, the team and how their property was left.
★★★★★
“Turpentine came down across the driveway at about 11 at night in that big storm. Rang them, bloke was here within the hour and a half. Fair enough given the time, and they sorted it. Driveway was usable by the morning.”
★★★★★
“Had a huge gum leaning over the back of the house that we'd been worried about for ages. John came out, talked us through the options, and his crew had it down in a morning. Fair price and they swept the deck on the way out which was a nice touch.”
The first call
A clear first call when a tree is damaged.
Direct urgent line
Call 0414 355 510 and describe what has moved, what is affected and whether access is blocked.
Powerline hazards
Keep well clear and contact Ausgrid on 13 13 88 when a tree is touching or has brought down powerlines.
Property impact first
Tell us what is affected and whether safe access is blocked.
Make the area usable again
Once the immediate risk is handled, branches, timber, stumps and the remaining tree can be assessed for follow-up work.
Useful answers
Emergency tree questions.
Examples include trees or branches affecting a building, vehicle or essential access, visibly failed limbs and storm-damaged trees at risk of further movement. Keep away from the area and call 000 if anyone is in immediate danger.
Stay well clear, keep others away and contact Ausgrid on 13 13 88. Do not touch the tree, fence, vehicle or other object that may be energised.
Call 0414 355 510 and explain what has happened. We will confirm what help can be arranged based on the location, access, weather and current storm demand.
Emergency rules vary by council and address. Take photos only from a safe position and check the current notification or approval process with the relevant council.
Service area
Urgent tree enquiries across Sydney's North Shore and Ryde.
Call with the address, the immediate impact and safe photos where possible.
01
Lower North Shore
The Lower North Shore includes established harbour-side and inland suburbs across several council areas. Access, neighbouring buildings and council controls can all shape how tree work is planned.
37 suburbs
- Artarmon
- Cammeray
- Castle Cove
- Castlecrag
- Chatswood
- Cremorne
- Cremorne Point
- Crows Nest
- Greenwich
- Henley
- Hunters Hill
- Huntleys Cove
- Huntleys Point
- Kirribilli
- Kurraba Point
- Lane Cove
- Lane Cove North
- Lane Cove West
- Lavender Bay
- Linley Point
- Longueville
- McMahons Point
- Middle Cove
- Milsons Point
- Mosman
- Naremburn
- Neutral Bay
- North Sydney
- Northbridge
- Northwood
- Riverview
- St Leonards
- Waverton
- Willoughby
- Willoughby East
- Wollstonecraft
- Woolwich
02
Upper North Shore
The Upper North Shore follows the rail and Pacific Highway corridor through leafy suburbs and bushland-edge neighbourhoods. Larger trees, sloping blocks and protected vegetation often require careful access and council checks.
40 suburbs
- Arcadia
- Asquith
- Beecroft
- Berowra
- Berowra Heights
- Brooklyn
- Chatswood West
- Cheltenham
- Cherrybrook
- Cowan
- Dangar Island
- Dural
- East Killara
- East Lindfield
- Galston
- Gordon
- Hornsby
- Hornsby Heights
- Killara
- Lindfield
- Mount Colah
- Mount Kuring-Gai
- Normanhurst
- North Epping
- North Turramurra
- North Wahroonga
- Pennant Hills
- Pymble
- Roseville
- Roseville Chase
- South Turramurra
- St Ives
- St Ives Chase
- Thornleigh
- Turramurra
- Wahroonga
- Waitara
- Warrawee
- West Pymble
- Westleigh
03
Ryde Area
The Ryde area includes residential, river-side and higher-density neighbourhoods. Driveway width, shared boundaries and safe equipment access are common planning considerations.
14 suburbs
Need urgent tree help?
Tree down or visibly damaged?
Keep clear, call the appropriate emergency authority where needed, then phone 0414 355 510.